Last updated: April 2026
BuildBetterCredit.org ("we," "us," or "our") is committed to protecting the privacy of our visitors and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website BuildBetterCredit.org (the "Site"). Please read this policy carefully. By using the Site, you consent to the practices described in this policy.
We may collect personal information that you voluntarily provide when you interact with the Site, including but not limited to:
Contact and consultation requests: When you submit a form requesting information about mortgage programs, biweekly payment enrollment, or other services, we collect the information you provide, which may include your name, email address, phone number, and details about your mortgage or financial situation.
Communications: If you contact us via email or other means, we may retain the content of your messages along with your contact information and our responses.
When you visit the Site, certain information may be collected automatically, including:
Device and browser information: Your IP address, browser type and version, operating system, device type, screen resolution, and language preferences.
Usage data: Pages visited, time spent on pages, referring URLs, click patterns, and other interaction data.
Cookies and similar technologies: We and our third-party partners may use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activity. See "Cookies and Tracking Technologies" below for more details.
We use the information we collect for the following purposes:
To provide and improve our services: We use your information to operate and maintain the Site, respond to your inquiries, process consultation requests, and connect you with appropriate service providers when you request it.
To communicate with you: We may use your contact information to send you responses to your inquiries, information you have requested, or occasional updates about our services. You may opt out of non-essential communications at any time.
To analyze and improve the Site: We use usage data to understand how visitors interact with the Site, identify areas for improvement, and optimize content and user experience.
To comply with legal obligations: We may use or disclose your information as required by applicable law, regulation, or legal process.
We do not sell your personal information. We may share your information in the following circumstances:
Service providers and partners: When you submit a consultation request or express interest in a specific financial product or service, we may share your information with the relevant service provider or partner to fulfill your request. This sharing occurs only with your consent as indicated by your submission of the request form.
Affiliate partners: Some links on our Site are affiliate links. When you click on these links and interact with the partner's website, that partner may collect information about you according to their own privacy policy. We encourage you to review the privacy policies of any third-party sites you visit.
Analytics providers: We may share anonymized or aggregated data with analytics providers to help us understand Site usage patterns.
Legal requirements: We may disclose your information if required to do so by law, or if we believe in good faith that such action is necessary to comply with legal obligations, protect our rights or safety, or investigate potential violations.
Our Site may use the following types of cookies and tracking technologies:
Essential cookies: These are necessary for the Site to function properly and cannot be disabled.
Analytics cookies: These help us understand how visitors use the Site by collecting anonymous usage data. We may use services such as Google Analytics for this purpose.
Affiliate tracking cookies: When you click on an affiliate link, the affiliate partner may place a cookie on your device to track the referral. These cookies are governed by the partner's privacy policy.
Managing cookies: Most web browsers allow you to control cookies through their settings. You can typically set your browser to refuse all cookies, accept only certain cookies, or notify you when a cookie is set. Please note that disabling cookies may affect the functionality of certain parts of the Site.
The Site contains links to third-party websites, products, and services. These links are provided for your convenience and information. We do not control these third-party sites and are not responsible for their privacy practices or content. We encourage you to read the privacy policy of every website you visit.
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements. Consultation request data is retained for a reasonable period to facilitate follow-up and service delivery.
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or port your data, or to object to or restrict certain processing. To exercise any of these rights, please contact us using the information below.
California residents: Under the California Consumer Privacy Act (CCPA), California residents have additional rights regarding their personal information, including the right to know what information is collected, the right to deletion, and the right to opt out of the sale of personal information. We do not sell personal information.
The Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
BuildBetterCredit.org
Email: privacy@buildbettercredit.org